Privacy & Security

Club 99 Privacy Policy — Our Commitment to Keeping Your Data Safe

Everything about how Club 99 collects, uses, and protects your personal data is clearly explained here. We believe transparency is the foundation of trust.

Last Updated: January 2026 Bangla Version Club 99 Approved

How We Keep Your Privacy Safe

The Core Pillars of Club 99's Data Protection Policy

Encrypted Data Storage

All personal and financial data at Club 99 is stored using AES-256 encryption. Your information is fully protected from unauthorized access.

Never Sold to Third Parties

We never sell your personal information to any third party. Your data is used solely to improve Club 99's services and enhance your experience.

SSL-Secured Connection

All data exchanged on the Club 99 website and app is secured with SSL/TLS encryption. Your login credentials, payment details, and personal information are fully protected in transit.

Limited Data Collection

We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against Club 99's privacy policy.

Your Consent Comes First

We ask for your consent before using marketing communications or cookies. You can withdraw your consent and update your preferences at any time.

Regular Security Audits

Club 99 conducts regular security audits to identify and address system vulnerabilities. We stay one step ahead to keep your data safe at all times.

Summary Overview

Club 99 takes your privacy seriously. We only collect what's necessary, never sell your data, and store it with the highest level of security. Read this privacy policy to understand exactly how we handle your information.

1 Introduction to the Privacy Policy

This Privacy Policy ("Policy") governs the handling of personal information between Club 99 (club99.life) and its members. Club 99 is an online betting and gaming platform providing services to users in Bangladesh.

We understand that your personal information is valuable and sensitive. That's why Club 99's Privacy Policy has been built with full transparency and accountability. We believe you have the right to know — exactly what data is collected, why, and how.

This Policy applies to the club99.life website, mobile app, and all digital services provided by Club 99. By using the platform, you are considered to have accepted this Privacy Policy.

  • This Policy is written in plain, easy-to-understand Bangla.
  • Plain, everyday language is used throughout — no legal jargon.
  • You will be notified by email of any changes to this policy.
  • If you have any questions, feel free to reach us at support@club99.life.

2 What Information We Collect

Club 99 collects the following types of information to deliver its services. We always collect only the minimum data necessary — nothing more.

Data Type Details Why We Collect It
Identity Information Full name, date of birth, NID/passport number Account Verification (KYC)
Contact Information Email address, mobile number, current address Account Management & Communication
Financial Information Mobile Banking Number (Mobile Pay, Nagad, Rocket) Transaction Processing
Usage Data Betting history, login times, device information Service Improvement & Security
Technical Information IP address, browser type, operating system Fraud Prevention

Club 99 never collects your bank card number, CVV, or full bank account details. If anyone claims to be asking for this information on our behalf, it is a scam.

3 How We Collect Your Data

Club 99 collects information in several ways. It is our responsibility to keep you informed about each of these methods.

Collected Directly

  • Information you provide when completing the registration form.
  • Documents submitted for KYC verification.
  • Information provided when you contact our support team.
  • Information provided when participating in promotions or surveys.

Automatically Collected

  • Through cookies and tracking technologies while you use the platform.
  • Log data automatically recorded at the time of login and logout.
  • System logs during betting and transactions.
  • Technical information about your device and browser.
Learn More

Club 99 never collects personal information over the phone. If anyone contacts you claiming to represent Club 99 and asks for your details, report it to our support team immediately.

4 Purpose of Data Use

Club 99 uses collected data for specific, limited purposes only. We never misuse your information or use it beyond its intended purpose.

  • Account Management: Creating accounts, ensuring login security, and updating profile information.
  • Identity Verification: Completing the KYC process and preventing fraud.
  • Transaction Processing: Processing deposits, withdrawals, and bonus payments.
  • Legal Obligations: Complying with AML (Anti-Money Laundering) policy and meeting regulatory requirements.
  • Service Improvement: Data analysis to improve user experience.
  • Customer Support: Troubleshooting and customer support.
  • Marketing: Sending you relevant offers and promotions with your consent.
  • Security: Detecting and preventing suspicious activity.

To stop receiving marketing communications, click the "Unsubscribe" link in any email or contact us at support@club99.life. We respect your choice.

5 Data Sharing & Third Parties

Club 99 never sells your personal data. However, in limited circumstances, certain information may be shared with trusted third parties.

Who We May Share Your Data With

  • Payment Processors: Mobile Pay, Nagad, Rocket — information required to complete transactions.
  • KYC Verification Services: Regulated third parties for identity verification.
  • Legal Authorities: As required by a court order or government directive.
  • Technology Service Providers: Server and cloud providers — for technical purposes only.

When sharing data with third parties, we require them to sign a non-disclosure agreement (NDA). They are also bound to uphold Club 99's privacy standards.

Who We Do Not Share Your Data With

  • Advertisers or marketing companies.
  • Other gaming or betting platforms.
  • Data brokers or information resellers.

6 Cookie Policy

The Club 99 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Type

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Performance Cookies: To analyze page loading speed and usage patterns.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand how the site is used and to improve our services.

You can disable non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.

7 Data Retention Period

Club 99 does not store your data indefinitely. Once a service need has ended, your data is securely deleted within a defined timeframe.

  • Account Information: Up to 5 years after account closure.
  • Transaction Records: 7 years, as required by legal obligations.
  • KYC Documents: 5 years after verification, or as required by law.
  • Log Data: Up to 12 months.
  • Marketing information: Deleted immediately upon withdrawal of consent.

Before deletion, data is securely anonymized or destroyed through a shredding process.

8 Your Rights

As a Club 99 member, you have the following rights regarding your personal data. Contact us at any time to exercise these rights.

Right to Access

You have the right to know what personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain conditions.

Right to Restrict Processing

You may request that your data be used in a limited way in certain circumstances.

Right to Portability

You can download a copy of your personal data at any time.

Right to Object

You may object to your data being used for specific purposes.

To exercise any of these rights, write to us at support@club99.life. We typically respond within 30 days.

9 Minor Protection

Club 99 is strictly prohibited for anyone under 18. We do not knowingly collect or store any personal data from minors.

  • Age verification is mandatory at the time of registration.
  • Age-related documents are verified as part of the KYC process.
  • If an underage account is identified, it will be suspended immediately and all associated data will be deleted.
  • If parents have concerns, please contact us at support@club99.life.

10 Security Measures

Club 99 uses industry-standard security technology to protect your personal data. Our security framework is built across multiple layers of protection.

  • AES-256 Encryption: For all stored data.
  • SSL/TLS: To protect all data in transit.
  • Two-Factor Authentication (2FA): An extra layer of protection for account logins.
  • Firewall & DDoS Protection: Protection against server attacks.
  • Regular Security Audits: Audited by independent third-party experts.
  • Limited Access Policy: Only authorized personnel have access to your data.
Stay Vigilant Yourself

Use a strong password to keep your account secure, never share it with anyone, and avoid logging in over public Wi-Fi.

11 Privacy Policy Updates

Club 99 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways.

  • A notice of changes will be sent to your registered email address.
  • Updates will be published in the notifications section of the website.
  • You will be notified at least 7 days before any changes take effect.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page. To request a copy of a previous version, email support@club99.life.

12 Contact & Complaints

If you have any questions, concerns, or wish to exercise your rights regarding this privacy policy, please get in touch with us.

  • Email: support@club99.life
  • Response Time: Usually within 24–48 hours
  • Live Chat: Available 24/7 at the bottom right corner of the website

Once we receive your complaint, we'll do our best to resolve it within 30 days. If you're not satisfied with the outcome, you have the right to escalate the matter to the relevant regulatory authority.

Contact Us Directly

For any privacy-related requests or questions, write to us at support@club99.life. Including "Privacy Request" in the subject line will help us respond faster.

Play Safe at Club 99 — Your Data Is Protected

Already read our Privacy Policy? Register now and enjoy a fully secure betting experience with Club 99.

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